source: Mandi Ehman
As I mentioned, we spent last week at Disney World, our first week-long family trip (we’ve done day trips before while visiting my grandmother).
While I love to watch my girls and experience the joy and wonder of it all through their eyes, the adults in our family also spent a lot of time marveling at Disney as a business. They set a bar for customer service that few other companies reach, and there’s no doubt that that is one of the reasons that people are willing to shell out the kind of money that they do.
I couldn’t help but look for ways that I could apply some of their customer service model to my own business, and I think these are things that every business — big or small — should consider.
